---
title: "Гаранция и поддръжка на продукти"
description: "Your legal guarantee EU consumers have a minimum two-year legal guarantee when goods are faulty or do not match their description. The seller remains responsible for that legal guarantee; a manufacturer warranty…"
canonical: "https://realhomeautomations.com/bg/warranty/"
language: bg-BG
updated: 2026-10-16T23:27:45+00:00
---

# Гаранция и поддръжка на продукти

Your legal guarantee EU consumers have a minimum two-year legal guarantee when goods are faulty or do not match their description. The seller remains responsible for that legal guarantee; a manufacturer warranty…

> Канонична HTML страница: https://realhomeautomations.com/bg/warranty/

## Вашата законова гаранция

Потребителите в ЕС имат минимум двегодишна законова гаранция при дефект или несъответствие с описанието. Продавачът остава отговорен за нея; търговската гаранция на производителя е отделна и не може да намалява законовите права.

## Как да поискате съдействие

- Send the order number, product name, and a clear description of the fault.
- Include photos, logs, or a short video when they help diagnose the issue.
- Do not continue using a product that overheats, smells burnt, has damaged insulation, or appears unsafe.

We will assess the available legal remedy and any applicable manufacturer warranty. Final country-specific policy wording requires legal review before launch.