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DIYSmart support

Frequently asked questions

Are kits configurable?

No. Each kit is an admin-defined bundle with tested products, exact quantities, and fixed variations. Customers can change only the number of complete kits.

Will a product work with Home Assistant?

Check the protocol and ecosystem specifications on the product page. A Home Assistant label means the listed integration path is supported; it does not imply every feature is available through every coordinator.

Do you install products?

Professional installation is not available yet. Products involving mains wiring must be installed by a qualified person where required by local rules.

Can I order as a company?

Yes. Select Company at checkout and enter the requested company and VAT or tax details. Automated VAT validation and reverse-charge treatment are not enabled in this initial version.