Changing your mind
Consumers in the European Union generally have 14 days after delivery to notify an online seller that they are withdrawing from a purchase, subject to statutory exceptions. After notifying us, return the products without undue delay and keep proof of shipment.
Return condition
You may inspect a product as you would in a shop. You can be responsible for diminished value caused by handling beyond what is necessary to establish its nature, characteristics, and operation. Include all accessories and packaging where possible.
Faulty or incorrect products
Contact us before shipping. We will provide the appropriate route and do not ask consumers to pay return costs for a confirmed faulty or incorrectly supplied product.
Development notice: SK Software must insert its registered legal identity, return address, withdrawal form, and reviewed Bulgarian wording before production launch.